Kate Hoy

Kate Hoy is Associate Editor at IDG Connect

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SOCIAL NETWORKS

This month in tech history: May - Twitter breaks Bin Laden death

In May 2011, the death of Osama Bin Laden was revealed on Twitter hours before the official announcement

TRAINING AND DEVELOPMENT

Google & Coursera team up to fight IT skills gap

We talk to Leah Belsky, VP of Global Enterprise Development at Coursera

BUSINESS MANAGEMENT

InfoShot: 50 states of tech

A look at tech pioneers and entrepreneurs from each state of the US.

This month in tech history: Koko the gorilla

In April 1998, Koko the gorilla took part in the first-known live, interspecies internet chat.

SOFTWARE

This month in tech history: 31 March 1995 – Bob is born

In March 1995, Microsoft released “Bob”. He wasn’t well liked.

IT & SYSTEMS MANAGEMENT

This month in tech history: February 1959 – Integrated circuit patented

In February 1959, Jack Kilby filed a patent application called "miniaturized electronic circuits" for his work on a multi-transistor device.

INTERNET

Rant: Whatever happened to good customer service?

Technology should be helping not hindering customer service

Huawei CEO: We’ll be number one smartphone vendor in five years

With Samsung struggling in the wake of its Galaxy Note 7 disaster, could Huawei inch ahead in the race to be the number one smartphone brand?

Blogs

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My day in the Jeff Bezos and Amazon forest

Martin Veitch's inside track on today’s tech trends

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China Rising

Why WannaCry might make Microsoft cry in China

Phil Muncaster reports on China and beyond

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Doubting Disruption

Can we stop with all the Snapchat clones?

Dan Swinhoe casts a critical eye on the future

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