Chief architect perspective: What leaders need to know about the rise of bots
Business Process Automation

Chief architect perspective: What leaders need to know about the rise of bots

This is a contributed piece by Claus Jepsen, chief architect at Unit4

From Westworld to Terminator, it’s no secret that Hollywood believes AI is out to get us and that it’s only a matter of time before we’re faced with a robot gone rogue. Therefore, it’s no surprise that when, earlier this summer, two Facebook bots began chatting with each other seemingly in their own language, the internet exploded with predictions of our demise.

It’s not that simple, though. Despite speculation that we were just one step away from an AI-gone-rogue crisis, as the chief architect for a major ERP company working on AI and chatbot technologies, I believe we still have a long way to go before we need to worry about a bot-pocalypse – and that bots are still performing exactly as we would expect. Here’s where we stand, where we’re headed, and what CIOs and business leaders need to know about bots today.

 

Where we stand with bots and AI

Currently, what we refer to as “chatbots” are, at their most basic level, just another way for us to interact with an application, akin to a graphical user interface. These bots can serve up information from multiple sources upon request and can initiate actions such as placing an order or creating a report. On the consumer side, bots like Siri and Alexa can carry out basic requests and are even programmed to respond humorously when prompted by specific questions. 

To continue reading...


Please login or register to view your article. If you do not have or do not remember your password, please click on the “Forgotten your password?” link at the bottom.
If you do not yet have a password but are an existing user, please use the “Forgotten your password?

PREVIOUS ARTICLE

«What you need to know about cryptocurrencies

NEXT ARTICLE

Seven ways to protect your business against DDoS attacks»
author_image
IDG Connect

IDG Connect tackles the tech stories that matter to you

Add Your Comment

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Will Kotlin overtake Java as the most popular Android programming language in 2018?