Dan Swinhoe (Asia)- Gadget Loving Japan- Sent Via Fax or Smartphone?
Mobile Communications

Dan Swinhoe (Asia)- Gadget Loving Japan- Sent Via Fax or Smartphone?

This week a Japanese company unveiled a four-and-a-half ton robot, capable of cleaning and putting out fires or killing everyone in the room, completely controlled remotely from a smartphone. There's no doubt Japan are world leaders in technology, but the odd thing about that story is very few people in the country would be able to actually control the thing.

Despite how into gadgets and tech Japan is, they lag behind on smartphone adoption. There are over 120 million phone subscribers, yet just one in five people own a smartphone. The vast majority still own and use feature phones. While countries such as the UK and South Korea boast 50% and 67% smartphone ownership respectively, Japan's is equal to Mexico.

Playing Catch-Up

Despite this, people are quickly coming round to the idea of smartphones. The number owning either a smartphone or both smart and feature phones rose by 5% between October and February, showing even if people aren't willing to give up their old phones yet, they are making the transition. There were 23.3 million smartphones sold this year, totaling 56% of total phones sold, according to the MM Research Institute. This year was the first time smartphones actually outsold feature phones in the country, and it's predicted that by the end of 2012, the annual smart phone turnover will expand to 30.5 million and the year after smartphone subscriptions will reach 70 million.

In the Apple vs. Samsung battle, the US giant wins. Aided by the release of the iPhone 4S, Apple claim around a third of the market. But in terms of OS, Android claims almost twice the number of devices Quite how the release of the hotly anticipated iPhone 5 (whenever that is) will affect the market is yet to be seen, but it's safe to assume Android will lose ground.

Über-Keen

While the overall numbers are still low, the Japanese actually engage with their devices comparatively more. This infographic shows that despite having the lowest smartphone penetration in the survey, the country comes out top in 10 of the 18 top phone user categories. Google's own research shows that 77% of people use their smartphone every day and never leave home without it, and over 80% use the internet and email capabilities on them, while the same number multitask with them and other devices. Japanese users are also keen on their apps and mobile videos with an average of 40 apps installed, and 76% using their devices to watch videos.

The Japanese are also big on local info and M-Commerce. A quarter look for local information on their phones daily, while half search weekly, 39% have made purchases on their smartphone and 59% of those have made at least one in the last month. The M-market is a healthy sector and only looking to grow further in the future.

Not All Rosy

Despite all this, there doesn't seem to be a real love of the devices. 67% of the Google survey would prefer to use a PC or laptop for most of the services smartphones provide, while just 36% said they would give up their TV for a smartphone. In countries such as China, that figure rose to 54%.

Japan's odd relationship with these devices can be tracked back to the early days of mobile phones. In the nineties, while the West was enjoying the magnificent but limited Nokia 3310 et al, Japanese users had big color screens, email, internet access, and a glut of local gadgets and devices that never left its shores. Everyone got used to the devices they already had and the functionality they already possessed.

Japan is a country of two halves. One the one side, we see a nation begrudgingly embracing smartphones (while still enjoying the joys of the fax machine- half of households still have and use them), and on the other a country rapidly buying tablets and using the few smartphones they do have to their upmost potential. But overall, in any country where smartphone penetration rises from 5 to 20% in a year, the signs are good that they will inevitably become a major part of the mobile market. And then everyone can control huge robots.

By Dan Swinhoe, Editorial Assistant, IDG Connect

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Comments

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Andrew Coad on August 07 2012

Dan Swinhoe's article on smartphone adoption in Japan looks like it has been written by reading a few industry reports but lacks the reality gained from an 'on-the-ground' perspective. Case in point: there might well be 120 million phone subscribers but there aren't 120 million phone owners. How? Many people own multiple phones; it is not uncommon to see people in cafe's with two or three phones on the table in front of them and one is inevitably a smartphone. Thus the % of the population owning a smartphone is higher. Case in point: practically every schoolchild has a phone but not a smartphone. These are phones that can dial two or three numbers only e.g. parents. Take out the schoolchildren and the % of adults owning a smartphone goes up again. Case in point: regional variations. In Tokyo, smartphones are ubiquitous - this is in stark contrast to rural areas where people who work outdoors or in more manual vocations tend to prefer flip-top phones with which they can dial with a singel thumb

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Joseph Roginski on August 08 2012

I have been living in Japan for 45 years continuous so I think I am qualified to comment. I observe that smartphone usage is greatest among young people who love to download songs, share videos, access the Internet, shop on-line and and basically do all the stuff you can do on a smartphone. There are a multitude of peripheral products marketed for smartphones ranging from external keyboards and trackers, radar detectors that tie in with the GPS in the smartphone, photo printers, wireless memory transfer chips and the like. The younger Japanese love technology, and I think this is universal of young people. The older folks I know personally have trouble with smartphones and some have even given them up and gone back to feature phones. Price and fees are one issue, but just being too complicated to use is a major one, and a lot of people just don't need or want all the features. there is a learning curve that a lot of people just don't want to deal with. I own a smartphone which I bought (believe it or not) because I love the display size and clarity, the 8mp camera for stills and video, and the large memory options. I use a Sony-Ericson SO-02C Android phone. I chose it over the I-phone because the I-phone monthly fee was way too high for my pocket. My only complaint about Android (at least this model and OS) is that sometimes it gets unstable and I have to shut it down (reboot). I know it is time to do that when it starts doing random s..t like calling people in my contacts or accessing the Internet when I didn't want to, etc. Also, the touch screen is not as sensitive as the I-phone. Will my next phone be a smartphone? Maybe, maybe not. If I can get a good feature phone that does all the things that I do on this smart phone and with similar quality, then it will be the cheaper (upfront and monthly fee) feature phone. Also, someone mentioned faxing in this blog. Japanese businesses rely on faxing much more, and faxes are usually built into their media devices, like copiers, phone, and MFPs so there is a monetary and physical reason for not integrating smart phones into these media as quickly as one would expect.

no-images

Andrew Coad on August 07 2012

Dan Swinhoe's article on smartphone adoption in Japan looks like it has been written by reading a few industry reports but lacks the reality gained from an 'on-the-ground' perspective. Case in point: there might well be 120 million phone subscribers but there aren't 120 million phone owners. How? Many people own multiple phones; it is not uncommon to see people in cafe's with two or three phones on the table in front of them and one is inevitably a smartphone. Thus the % of the population owning a smartphone is higher. Case in point: practically every schoolchild has a phone but not a smartphone. These are phones that can dial two or three numbers only e.g. parents. Take out the schoolchildren and the % of adults owning a smartphone goes up again. Case in point: regional variations. In Tokyo, smartphones are ubiquitous - this is in stark contrast to rural areas where people who work outdoors or in more manual vocations tend to prefer flip-top phones with which they can dial with a singel thumb

no-images

Joseph Roginski on August 08 2012

I have been living in Japan for 45 years continuous so I think I am qualified to comment. I observe that smartphone usage is greatest among young people who love to download songs, share videos, access the Internet, shop on-line and and basically do all the stuff you can do on a smartphone. There are a multitude of peripheral products marketed for smartphones ranging from external keyboards and trackers, radar detectors that tie in with the GPS in the smartphone, photo printers, wireless memory transfer chips and the like. The younger Japanese love technology, and I think this is universal of young people. The older folks I know personally have trouble with smartphones and some have even given them up and gone back to feature phones. Price and fees are one issue, but just being too complicated to use is a major one, and a lot of people just don't need or want all the features. there is a learning curve that a lot of people just don't want to deal with. I own a smartphone which I bought (believe it or not) because I love the display size and clarity, the 8mp camera for stills and video, and the large memory options. I use a Sony-Ericson SO-02C Android phone. I chose it over the I-phone because the I-phone monthly fee was way too high for my pocket. My only complaint about Android (at least this model and OS) is that sometimes it gets unstable and I have to shut it down (reboot). I know it is time to do that when it starts doing random s..t like calling people in my contacts or accessing the Internet when I didn't want to, etc. Also, the touch screen is not as sensitive as the I-phone. Will my next phone be a smartphone? Maybe, maybe not. If I can get a good feature phone that does all the things that I do on this smart phone and with similar quality, then it will be the cheaper (upfront and monthly fee) feature phone. Also, someone mentioned faxing in this blog. Japanese businesses rely on faxing much more, and faxes are usually built into their media devices, like copiers, phone, and MFPs so there is a monetary and physical reason for not integrating smart phones into these media as quickly as one would expect.

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