The Global Business Library
Business Process Automation White Papers and Case Studies
Business process automation (BPA) is the strategy your organization can use to automate processes in order to save on costs and increase productivity. BPA consists of integrating applications, restructuring labor resources, and the use of software applications throughout the organization. Understandably, this is a vital process to get right when considering logistics and the various management sub-divisions. IDG Connect can help by offering a range of white papers, webcasts and best practice tools on maximizing success in BPA.
Extending Contact Center Capabilities Across the Insurance Enterprise: Conjoining Social, Mobile, ECM, and Process Automation
provided by Interactive Intelligence
With technology advancements for mobile solutions, social media, analytics, content management (ECM), and process automation, insurers can now take a conjoinment view to evaluate opportunities and drive differentiation.
The Process and Content Management Seminar
provided by Perceptive Software
The process and content management roadshow will explore the value of business process management (BPM) and enterprise content management (ECM). Join us for this exclusive event, and discover how you can improve the automation of your business processes.
Make the Smart Choice for Your Business: NetApp and VMware
provided by NetApp
This white paper introduces solutions which can help make virtualization easier, faster and more efficient. Read on and discover solutions to help your business overcome the challenges in today’s environment.
Take the drudgery out of manual IT processes
provided by UC4
This video discusses how new solutions are required that can automate and accelerate existing business processes and adapt to new processes and systems as they arise.
Stop Babysitting Your Applications and Start Automating Them
provided by UC4
Application automation provides your organization standardized, stable, and repeatable integrations to any new application, database, or tool that is introduced.
B2B Automations Savings Calculator
provided by IBM
Calculate savings by automating manual processes with trading partners and calculate an estimated ROI & Payback period.
Accelerate performance in human resources
provided by SAP
To keep up with the new and changing factors in the business world, HR needs to transform the way it operates and show it is a key contributor and trusted advisor to the business.
The Evolving Role of Process Automation and the Customer Service Experience
provided by Interactive Intelligence
True, customer service usually starts in the contact center. But a customer’s satisfaction might easily come down to support staff and knowledge workers in other areas of the business.
Compliance by Design: Five Rules to Reduce Risk for Application Landscapes
provided by alfabet
This guide is for people responsible for ensuring the security and compliance of enterprises' application landscapes, including CIOs, CISOs, Heads of IT Governance as well as Enterprise Architects.
Transforming the Financial Customer Experience with BPM Software
provided by Appian
Discover how financial services institutions can use business process management (BPM) to position themselves to capitalize on new growth opportunities, while overcoming existing industry challenges.
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IDG Connect Soundbite
Global: Supply chain lessons the healthcare industry needs to learn http://t.co/IwkFRRGv
News: Flipboard integrates audio capabilities http://t.co/ZWySTJLz
Global: What will drive the next wave of mobile innovation? http://t.co/fJ5ft09n
South Africa: How smart companies retain top talent http://t.co/lqXdGiuD
