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    Business Process Management (BPM)

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Business Process Management (BPM)

The Impact of Technology on Cost in Business Process Outsourcing...

Gain insight into the true cost of a BPO engagement - beyond what is typically reflected in the BPO provider's service price - and learn how technology,...


Service Oriented Architecture (SOA)

IT Impact On Travel & Leisure Industry Reservation Management...

Accelerate order delivery, and diagnose and react to order fallout before revenue is impacted. Did you know that 61 telcos worldwide reported a loss of...


IT Planning & Management

From fear to value; CIO strategies for propelling business...

This whitepaper outlines key strategies for CIOs to drive business results through the economic crisis.


Business Process Management (BPM)

The Total Economic Impact™ Of Progress Actional Management...

Read how a leading media and entertainment services provider improved ROI by providing effective monitoring and managing of their CRM system.

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