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    Remote Access Technologies

   

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    Remote Access Technologies

Cisco Systems, Inc.

Switches

State University Advances Education with Strong Network...

This case study explains how the University of North Carolina Wilmington promotes academic excellence through wireless and collaboration technologies....


Citrix

Remote Access Security

Mobility's Impact on Remote Access

This Gartner paper outlines the technologies needed to support new and expanded use cases for remote and mobile access.


Citrix

Desktop Virtualization

Desktop Transformation e-Book: Assess, Design, Deploy

This e-book delves into the technical details to help you get started with a desktop transformation project.


Citrix

Desktop Virtualization

Desktop Virtualization for all - Technical Overview

This paper discusses the various options that FlexCast provides to help meet the computing requirements of every user type.


Aerohive

Remote Access Technologies

Branch Router Buyer’s Guide 2012-2013

Just because there are less than 5 people in an office no longer translates directly to that office being too small to justify a high-functioning, secure...


Citrix Online

Collaborative Tools

From Builders to Pickers: How to Adapt to the Changing Role...

This brief from Inc.Magazine explores how to create an IT environment that supports the way employees want to work (and explains why this is good for business)....


LogMeIn

Help Desk Management

Humanizing the Service Desk

This guide identifies key ways to keep the Service Desk human and ensure that customer service stays at the front and center of you do.


Citrix Online

Help Desk Management

The Zappos Experience: Five Principles to Inspire, Engage...

In this brief white paper, Joseph Michelli, author of The Zappos Experience, offers a thought-provoking assessment of the Zappos’ service model.


LogMeIn

Remote Access Technologies

Sling Media – A Better Customer Experience with Integrated...

This brief case study illustrates how Sling Media’s transition to a remote support solution with web-based chat realized a substantial cut in session times...


LogMeIn

Remote Access Technologies

For Ceridian, it Pays to Provide High-Quality Support

This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call...


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