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Top Tips: How to Move to a Cloud Phone System without Downtime...

Expert tips on how to move to a cloud phone system without downtime


Microsoft's Lync plants its flag in Android tablets

Microsoft has released a new version of its Lync client for Android that now works on tablets as well as smartphones, expanding the footprint of its fast-growing...



Unify sets timetable for launch of its Project Ansible unified...

Unify has set a timetable for the launch of its Project Ansible unified communications product, with beta testing scheduled for May.


Secusmart puts its BlackBerry encryption chip to work on...

At around €2,000 (US$2800) each, the secure smartphones that SecuSmart showed at Cebit last year were out of reach of many businesses -- although three governments...



Fujitsu says its all-in-one PC-phones cut power consumption...

Unifying communications by replacing separate PCs and telephones with a PC equipped with a headset and some telephony software can sound like a great idea until...


Modern-style Viber app lands on Windows 8 and Windows RT...

Mobile messaging platform Viber is expanding once again, after rolling out a direct calling service called Viber Out just last Wednesday. This week, the company...



Ooma Office: This VoIP-based phone system makes small businesses...

Every business must interact with its customers via the telephone at some point. And it won't matter how great your employees are, or how superb your product might...


Revamped Skype app for Android tablets oozes Windows-esque...

Three months after Skype for Android's revamped interface landed on smartphones, the new UI is available for tablets via Google Play and the Android Appstore.



Break the Bottleneck: Smooth out your business's voice and...

If you've ever engaged in a voice over IP (VoIP) phone call or conducted a video conference over the Web, you've probably experienced choppy audio, pixelated video,...


Hands-on with Skype's new video-messaging service

Skype announced Monday that its video-messaging service, which allows users to send a video of three minutes or less to their Skype contacts, is now out of beta...

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Your Search returned 25 results from our White Paper Library

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Mobile Communications

Quality monitoring assures VoIP peering service levels

VoIP peering, which requires competing carriers to establish direct connections among their networks, can put tremendous pressure on operators’ bandwidth...


Mobile Communications

Cost-effective Customer Retention through Contact Center...

Contact center transactions can make or break any customer-oriented business, and one of the best ways to ensure a positive customer experience is to keep...


Mobile Communications

Can Your Contact Center Handle a Disaster?

 For many businesses, the continuity of contact center operations is vital to business success and, although many companies use standard tools to ensure...



Enterprise Phone Systems Buyer’s Guide

Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. If you’re reading this document, it’s highly likely...



Enterprise Phone Systems Comparison Guide

Most businesses can’t simply replace all of their incumbent telephony in one fell swoop. Instead, decision makers like you must look carefully at what’s...

Resource Nation


Save on your office phone bills with VoIP

With this guide, you will receive multiple free price quotes from reputable VoIP service providers. VoIP is a phone system that runs over your current...



Implementing Fax over IP in your Organisation

This paper outlines the challenges and benefits of fax over IP (FoIP). Learn how FoIP could work within your organization.


Communications Services

Hosted Voice for the SMB Distributed Workforce

The traditional single office environment becomes less common with each passing year. New technologies make it feasible for even small businesses to consider...


Communications Services

Hosted Voice - SMB Cost Savings with Hosted Voice

Hosted voice offers SMBs a greater array of savings than any other phone service option. These savings are detailed in this whitepaper.

Junction Networks

Communications Services

The Benefits of Becoming an OnSIP Agent

In this paper, we highlight the many benefits that our OnSIP agents have leveraged for their own business success.

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Thinking Different

In 2016, get ready for the mobile API explosion

Jon Collins’ in-depth look at tech and society


China Rising

How far can China push its bid to control the internet?

Phil Muncaster reports on China and beyond


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Does Altruistic Malware introduce more risk despite good intentions?