Your Search returned 13 results from our Editorial content

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CRM

Kenyan Ongair and Zendesk to change social CRM globally...

A new partnership could highlight Kenyan leadership in social CRM

   

SOFTWARE & WEB DEVELOPMENT

Oracle CEO Larry Ellison set to launch in-memory database...

Oracle could be gearing up to make an anticipated in-memory computing option for its flagship 12c database generally available after hyping it for the better part...

SOFTWARE & WEB DEVELOPMENT

SAP cutting unspecified number of jobs in workforce restructuring...

SAP is trimming an unspecified number of workers as part of an effort to restructure its overall skill set.

   

SOFTWARE & WEB DEVELOPMENT

Salesforce.com takes a cue from Amazon's Mayday with 'SOS'...

Salesforce.com was so impressed by the Mayday customer support feature that Amazon.com rolled out for its Kindle Fire HDX tablets that it's now working to create...

SOFTWARE & WEB DEVELOPMENT

Apple-loyal sales reps get updated CRM in Daylite

Marketcircle's Daylite CRM application for Macs, iPhones and iPads has been overhauled with the goal of providing a cleaner user experience and better ways to quickly...

   

ENTERPRISE RESOURCE PLANNING (ERP)

The future of Dynamics in a Nadella-led Microsoft

Microsoft's Dynamics ERP and CRM product lines seemed safe immediately following former CEO Steve Ballmer's sweeping reorganization of the company last year. But...

CRM

VIPorbit now offering VIPsync and Backup My Stuff services...

VIPorbit recently announced that it is dropping the price of its VIPsync service to zero. Now that the service is free, it will be easy for VIPorbit users to make...

   

BUSINESS MANAGEMENT

4 field service management solutions to keep your jobs on...

Managing a field service company can be a logistics nightmare. If you don't have a proper system for tracking invoices and payments you could be losing revenue from...

CONTENT MANAGEMENT

Infographic: Marketing software at Kiwi tech firms

The 2013 Market Measures report shows that a majority of New Zealand tech companies use their own tools for both CRM and website content management

   
   
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Your Search returned 29 results from our White Paper Library

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Oracle

CRM

Business Agility for Midsize Organizations

Discover solutions that are easy to use and inexpensive to maintain. Find out how to build an IT process that can help you save costs, improve customer...


Oracle

Sales Management

Web 2.0 and Sales Process Management

This report discusses how Web 2.0 systems and applications can support management of sales processes. Instead of focusing on specific technologies such...


SAP

Application Development

CIOs Embrace Custom Application Development

Read this report to discover how custom application development is emerging as a popular way to enhance customer service with tailored solutions.


Citrix

CRM Services

Achieving Seamless Support

This white paper can help you achieve seamless support when leveraging self-service as a key service channel. Find out how to get the most out of self-service....


Citrix

CRM Services

Strategies to Master the New Wave of Mobile Support

This white paper discusses the Front End of the Front Office (FEFO), where customers access services directly. Read on for strategies to help you master...


IBM

Analytics Software

Five Steps to Improving Business Performance Through Customer...

Read this white paper to learn five practical steps your company can take to achieve customer intimacy.


IBM

Analytics Software

Five Predictive Imperatives for Maximizing Customer Value...

This white paper from IBM describes how a set of five predictive imperatives can help ensure that your company maximizes the value of its customer relationships...


IBM

CRM

IBM SPSS Customer Analytics Overview

Watch this short video to learn how IBM® SPSS® helps harness the power of information so you can make the most out of every customer relationship.


IBM

Customer Experience Management (CEM)

Customer Lifetime Value for IT

With technology underpinning much of the customer experience, IT and marketing must adopt new technologies to innovate and grow revenues. Watch the video...


IBM

CRM

A smarter approach to CRM: an IBM perspective

Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond...


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