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Adder Corporation

Networking & Communications

The Impacts of System to Display Connectivity (SDC) on the...

If you are a signage provide, here is the white paper you have been looking for. Read on to discover how to out-perform your competitors and achieve full...


VMware

Desktop Virtualization

Remote and Branch Office Solutions from VMware View 4

Desktops in remote and branch offices are much more challenging to manage, protect and maintain. Learn how the VMware View solution will enable IT organizations...


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Remote Access Technologies

For Ceridian, it Pays to Provide High-Quality Support

This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call...


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Remote Access Technologies

Sling Media – A Better Customer Experience with Integrated...

This brief case study illustrates how Sling Media’s transition to a remote support solution with web-based chat realized a substantial cut in session times...


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Remote Access Technologies

SaaS-Based Client less Remote Support : A New Advantage...

This whitepaper illustrates how SaaS-based remote support solutions can help managed service providers address many of the challenges associated with supporting...


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Help Desk Management

iS3 Chat Case Study

Download this case study to read how iS3 utilized an innovative chat solution to streamline its customer services, reduced response time and increased...


Vidyo

Remote Management

Visual Collaboration for Small to Medium Enterprise: Today’s...

This paper looks at why organizations are adopting visual collaboration and includes case studies that highlight the benefits.


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CRM Services

How to Select the Right Remote Support Tool: A practical...

This buyer’s guide describes what to look for to select the right remote support tool for your organization.


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Remote Management

How To Select The Right Remote Support Tool

Find out how to choose the right remote support solution.


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Remote Management

Remote IT Support Services

This infographic looks at ways in which remote IT support services can support help desk professionals.


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