What can firms do to resuscitate their languishing CRM systems?
How to Maximize the Value of your CRM System
This paper is a recent Forbes Insights survey of more than 200 business and information technology (IT) executives at leading global enterprises.
Want to know how the most successful companies deliver exceptional customer value?
Read this white paper, created in collaboration with Frost & Sullivan, to see how a customer relationship management (CRM) solution can help you respond...
Discover how CRM can help your business grow.
This paper provides a comparative price analysis of three CRM solutions for midmarket organizations.
Learn how CRM designed for the individual benefits the entire sales organization in this paper.
This CIO paper looks at why dynamic CRM systems are essential to delivering quality customer experiences, and how to assess your own solution.
This infographic looks at CRM adoption trends and challenges, and highlights the benefits of an easy-to-use CRM platform.
Phil Muncaster reports on China and beyond
Rupert Goodwins’ unique angle on tech change