Midsize organizations can make better business decisions by simplifying the extraction of specific, actionable information from large volumes of data....
This research brief is based on Aberdeen's recent MDM survey results. Find out how best-in-class companies are leveraging MDM to manage customer data and...
ECM is the road to excellent service. Learn more about how IBM ECM is empowering knowledge workers across industries.
This eBook provides a checklist for creating and optimizing your Customer Experience Management strategy.
Find out how messaging services improve satisfaction throughout the customer journey.
This white paper from Epicor outlines how a best-in-class ERP system can make your organization more responsive and the benefits that follow.
Explore how companies can use Big Data to start having higher value relationships with customers and prospects.
Phil Muncaster reports on China and beyond