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Orchestrating an effective operating model for RPA

This paper identifies the critical success factors involved in RPA implementation, and outlines appropriate roles for business operations and IT teams,...


Epson Robots Don’t Just Build Tiny Watches – They Build...

This case study looks at the vital role Epson robots played in assembling components for the clock tower in Mecca.


Manufacturing and Process Management

Spotlight on Smart Manufacturing

The use of sensors and data-based monitoring to apply advanced networking, real-time controls and machine intelligence to take the sector to a new level...


Customer Experience Management (CEM)

Co-creating tomorrow’s insurer

This whitepaper looks into enabling staff to focus their efforts on delivering the increasingly significant customer experience that is keeping them relevant...



FUJITSU Application Modernization

Automated systems can free staff to do the actions that really need their input, can improve speed and consistency and significantly reduce costs

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Programming languages to avoid learning in 2018

Dan Swinhoe casts a critical eye on the future


A c-suite guide to blockchain 2018

Kathryn Cave looks at the big trends in global tech

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Should the government regulate Artificial Intelligence?