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SAP

Human Resources

Aberdeen - Succession Management: Sustainable Leadership...

This study of 260 organizations looks at how the Best-in-Class build and manage their succession bench to produce better results today and mitigate risk...


Alcatel-Lucent

Customer Service

Customer Service in the Digital Workplace

There are many issues involved in delivering effective customer service today. But it is crucial you get it right because the degree of customer satisfaction...


Cisco Systems, Inc.

Social Networks

Controlling Facebook Activity: A Solution Guide

Some companies allow access to Facebook in order to maintain morale, increase retention, and boost hiring. But they also want to control access to it....


IDG Connect

Business Management

Tomorrow’s CIO: Perceptions of the South African IT industry...

New research shows that the majority SA IT professionals do not believe there are enough opportunities to advance into senior management positions. What...


SAP

Employee Relationship Management (ERM)

Best Practices: Eight Recommendations for Turning Engagement...

This white paper lists eight tips for measuring engagement and then taking action on those measurements.


SAP

Human Resources

The SuccessFactors Standard: Differences in the Measurement...

This paper looks at the importance of making a critical analysis of why employees leave your company.


Rosetta Stone

Employee Relationship Management (ERM)

The Language of Employee Engagement

This white paper looks at how language training can boost employee engagement and retention.


Rosetta Stone

Employee Relationship Management (ERM)

The Language of Employee Engagement

This white paper looks at how language training can boost employee engagement and retention.


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Blogs

jon-collins

Thinking Different

Today’s tech can’t beat my stupid email response

Jon Collins’ in-depth look at tech and society

phil-muncaster

China Rising

The South China Sea: A new hacking hotspot

Phil Muncaster reports on China and beyond

mark-chillingworth

CIO Watch

Losing CIOs to startups could be costly

Mark Chillingworth on IT leadership

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