The strategies of the candidates to lead America will not encourage the ICT and internet sectors.
In September 1947 Grace Murray Hopper recorded the first computer bug in her log book as she worked on the Harvard Mark II.
We published our 10,000 piece today… and have come a long way since we launched on May 18th 2010
Take no notice of the cynics who snipe at the concept of New Year resolutions. But keep them simple
How is ICT for social change progressing in Central and Latin America?
Discover how you can incorporate date center-level monitoring alongside the monitoring of outsourced, cloud computing, SaaS and other services. Read now...
This paper introduces a software engineering solution with high technical support. Read the paper now and gain the knowledge needed to deploy systems more...
This paper discusses the impact of cloud computing on IT service management (ITSM). Read more and learn about the effect a cloud initiative can have on...
This paper outlines the best ways to benchmark your performance and identify areas of improvement.
This paper explores five considerations for building a successful services hub: capabilities, integrations, visibility, the platform, and the partner....
This paper looks at how closely aligned support staff’s needs are with what they think customers want.
This survey conducted by IDG Connect with Telecity, studied the drivers behind managed IT service adoption.
Phil Muncaster reports on China and beyond
Jon Collins’ in-depth look at tech and society
Kathryn Cave looks at the big trends in tech