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    Knowledge Management


A Dream of Ending Digital Apartheid in Brazil

Rodrigo Baggio dreamed about ICT providing hope for Brazil’s young poor… then set about making it reality


Your Search returned 19 results from our White Paper Library

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    Knowledge Management

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Knowledge Management

How to Manage Complexity and Deliver Knowledge from Disparate...

For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional...


Human Resources

Aberdeen - Succession Management: Sustainable Leadership...

This study of 260 organizations looks at how the Best-in-Class build and manage their succession bench to produce better results today and mitigate risk...


Project Management and Collaboration

Web 2.0 @ work: how CIOs can help drive business returns...

This whitepaper outlines the four keys to success and discusses the ROI of Web 2.0.


System Design & Management

Aberdeen Report: Systems Engineering, Top 4 Design tips...

This report offers guidance to implement successful system engineering practices that will lead to greater profitability and avoid the risks of excessive...


Document Management

Acrobat X – A Strategic Choice for Enterprise-Wide Productivity...

Learn how to quantify the enhanced collaboration savings for your organization with this interactive cost-savings model.


Project Management and Collaboration

IT’s Next Challenge: Three Key Trends in Document Collaboration...

Project teams now frequently include partners, suppliers and customers. But as document exchange continues to increase outside the firewall, so do the...


Document Management

Using Adobe Acrobat X to Enhance Collaboration with Microsoft...

PDF files in SharePoint document libraries are now directly accessible from Adobe Acrobat.



Lower Costs and Boost Customer Loyalty by Injecting Knowledge...

Meeting your CRM goals whist keeping down costs can be challenging. Find out how infusing knowledge management into the CRM process can help your users...


Knowledge Management

Leveraging Knowledge as Your Greatest Asset

This eBook establishes a valuable framework to help business and IT leaders identify and exploit the tremendous opportunity presented by their collective...


Knowledge Management

Social CRM: A Handbook

We’re happy to bring to Salesforce customers a comprehensive guide to creating and fostering the Customer Company, through better use of the knowledge...

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China Rising

Why are Chinese tech giants slumping on US stock markets?

Phil Muncaster reports on China and beyond


Tech Transformations

We can end this new IT security Cold War

Rupert Goodwins’ unique angle on tech change


Thinking Different

How much are banks risking on mobile services?

Jon Collins’ in-depth look at tech and society


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