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Tibco Software, Inc

Quality Control

Warranty and Quality Analytics: Improving Profitability...

This paper reviews the emerging trends in warranty & quality management and examines the benefits analytics can bring to companies.


Cloud Computing Management

The Importance of Data Control in Hybrid IT

This IDC paper looks at how and why CIOs should implement Data Control when embracing public cloud services.


Quality Control

Aspect Quality Managment Solutions

Most contact centers are using some form of quality management and coaching process, but the effectiveness of even the most optimized process is limited...


Quality Control

Quality Management with Actionable Results

Contact centers are changing rapidly, and traditional quality management is going to have to change quickly as well to keep pace.

Arena Solutions

Product Life Cycle Management (PLM)

Is Your Part Numbering Scheme Costing you Millions?

In Arena's Part Numbering eBook, you'll learn how to choose the best part numbering scheme for your business.



Thinking Different

Taking baby steps with Big Data

Jon Collins’ in-depth look at tech and society


China Rising

The South China Sea: A new hacking hotspot

Phil Muncaster reports on China and beyond


CIO Watch

Losing CIOs to startups could be costly

Mark Chillingworth on IT leadership

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