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Tibco Software, Inc

Quality Control

Warranty and Quality Analytics: Improving Profitability...

This paper reviews the emerging trends in warranty & quality management and examines the benefits analytics can bring to companies.


NetApp

Cloud Computing Management

The Importance of Data Control in Hybrid IT

This IDC paper looks at how and why CIOs should implement Data Control when embracing public cloud services.


Aspect

Quality Control

Aspect Quality Managment Solutions

Most contact centers are using some form of quality management and coaching process, but the effectiveness of even the most optimized process is limited...


Aspect

Quality Control

Quality Management with Actionable Results

Contact centers are changing rapidly, and traditional quality management is going to have to change quickly as well to keep pace.


Arena Solutions

Product Life Cycle Management (PLM)

Is Your Part Numbering Scheme Costing you Millions?

In Arena's Part Numbering eBook, you'll learn how to choose the best part numbering scheme for your business.


Blogs

mark-chillingworth

CIO Watch

Celebrate CIOs in a forklift year

Mark Chillingworth on IT leadership

phil-muncaster

China Rising

China’s Cybersecurity Law: Game over for foreign firms?

Phil Muncaster reports on China and beyond

jon-collins

Thinking Different

Today’s tech can’t beat my stupid email response

Jon Collins’ in-depth look at tech and society

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