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Adobe

Software Development Tools

Adobe Flash in the Enterprise: The Case for More Usable...

In this paper we explore in depth the return on investment (ROI) attained by various real enterprises that have used the Flash platform to develop and...


Adobe

Customer Service

Poor Customer Experience Hurts the Bottom Line for Financial...

This Forrester Research paper assesses the impact that a poor customer experience can have on the bottom line of financial services providers.


Adobe

Customer Service

5 Steps Toward a Customer-Driven Enterprise

This paper explains five easy steps to building a customer-driven enterprise. Download now and learn how to boost revenue through quality customer service....


Adobe

Customer Service

Customer Experience is an International Challenge

This Forrester Research paper assesses the impact that a poor customer experience can have for different countries across the world.


Adobe

Customer Experience Management (CEM)

Exceptional Customer Experience: How to Turn Customers into...

This paper introduces solutions that can help you improve your customers’ experiences. Read now and learn how to acquire, keep, and cultivate a strong...


Adobe

Web Portal Solutions

The Emerging User Experience Platform

This analyst report discusses the emerging user experience platform (UXP). Learn about the need for such a platform, and how the market is likely to develop...


Adobe

Customer Experience Management (CEM)

Use IT to Deliver a Superior Customer Experience – And Beat...

This report reveals the results of a CIO survey on customer experiences. The report explains how CIOs are using IT to improve the customer experience and...


Adobe

Document Management

Acrobat X – A Strategic Choice for Enterprise-Wide Productivity...

Learn how to quantify the enhanced collaboration savings for your organization with this interactive cost-savings model.


Adobe

Project Management and Collaboration

IT’s Next Challenge: Three Key Trends in Document Collaboration...

Project teams now frequently include partners, suppliers and customers. But as document exchange continues to increase outside the firewall, so do the...


Adobe

Document Management

Using Adobe Acrobat X to Enhance Collaboration with Microsoft...

PDF files in SharePoint document libraries are now directly accessible from Adobe Acrobat.


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