This Forrester paper looks at how IT are overcoming operation challenges and managing expectations when it comes to the Cloud.
This Forrester white paper looks at key issues that cause friction between business users and IT.
This paper features best practices for integrating your For Integrating I.T. Service Management (ITSM) with the Cloud.
This paper explains how IT Service Management can benefit by leveraging social collaboration capabilities as part of a social enterprise strategy.
IT Infrastructure Libraries (ITIL) is useful, but often seen by SMBs as something they can’t afford or cope with. But ITIL Is No Longer Only For The Biggest...
Five steps can take you from a costly mishmash to benefits like increased productivity, lower costs, and better service.
Read how BMC can help realize goals like reduced cost, top-down visibility, improved SLAs, and a single enterprise view across all platforms.