The Total Economic Impact of the Symantec Enterprise Vault ™ - Largest General Contractor

In December 2005, Symantec commissioned Forrester Consulting to examine the total economicimpact and potential return on investment (ROI) enterprises may realize by deploying Enterprise Vault software. Enterprise Vault (EV) is an archiving platform for the long-term retention andmanagement of unstructured content, most notably from email and file systems.

According to Symantec, Symantec Enterprise Vault™ software provides a flexible archiving framework to enable the discovery of content held within email, file system and collaborative environments, while helping to reduce storage costs and simplifying email management. Enterprise Vault manages content via automated, policy-controlled archiving to online stores for active retention and seamless retrieval of information. One of the key aims of Enterprise Vault is to allow seamless access to the archived content for the end user. The end user need not be aware that content has been archived. In addition, the built-in search and discovery capabilities of Enterprise Vault are complemented by specialized client applications for legal protection, risk management and corporate governance.

The customer profiled in this case study is a large general contracting company headquartered in Silicon Valley and operating throughout the western United States. The firm’s 400 salaried employees maintain $2.4 billion in active construction contracts, which include office buildings, biotech-, health care- and resort facilities, and high-density residential projects. Their Exchange environment encompasses over 700 mailboxes; their Enterprise Vault contains over 600 gigabytes of data.

This customer developed a solution using Symantec’s Enterprise Vault for responding to requests for stored email messages (and attachments) and creating a more efficient repository for construction project information storage.

In conducting in-depth interviews with the customer, Forrester found that this company achieved a return on investment (ROI) of 146% with a payback period of 9 months.