The Education Sector Rates Importance of IP Telephony Features, Management and Applications

In October 2006, Computerworld invited IT influencers in the education sector to participate in a survey on IP telephony. A pop-up appeared on Computerworld.com inviting visitors to take the survey. The goal of the survey was to better understand the challenges of IP telephony within K-12 and college/university level institutions and see how those challenges differ across these types of educational institutions. The survey was commissioned by ShoreTel, but data was gathered and tabulated independently by Computerworld Research. The following report represents top-line results of that survey and is meant to serve as a brief benchmarking tool for IT managers in education seeking information about how their peers are managing their telecommunications systems.