CIOs must fuse it investments with business objectives for superior operational reliability and efficiency. To achieve this goal, companies often use many domain-specific management tools, often from many different vendors. Each technology may contribute part of the picture, but only a comprehensive repository (a “master CMDB”) can provide current and credible information about configuration items, as well as their attributes and relationships. The sound understanding of configuration information provided by ASG’s MetaCMDB™ is critical for business service management (BSM), service desk support, and integration of disparate technologies.

ASG’s MetaCMDB helps your organization simplify the management of configuration information by providing the most refined view required, eliminating data overload. Lost time caused by inaccurate configuration management can also be eliminated. Your organization can systematically remove the need for costly investment in tool integration by consolidating information across technology boundaries, clearing distortion caused by conflicting vendor perspectives. Finally, ASG’s CMDB supports the fusion of IT and business by connecting configuration management and enterprise metadata management, exposing the relationship between business services and IT.