Typically, it’s difficult to know unless your users tell you. When an assertive user does take the time to inform you of a problem, how much time and money do you spend trying to recreate and isolate the issue? The complexity of modern architectures can make these figures depressingly high. When you grudgingly expend the required resources, how difficult is it to determine the precise user and business impact? The fragmented nature of information about application execution requires a Herculean effort to make such a determination. Bottom line, how much time and money do you spend to solve the problem of Web application integrity and is it working? Even for sophisticated IT organizations, the answers are often “Way too much” and “No.”