Discover the keys to creating great customer self-service experiences. Find out how salesforce.com customer Enterasys achieved a 92 percent customer satisfaction rating for its technical support by running Salesforce Service & Support self-service portals.
| Type: | Whitepaper |
| Posted: | December 21, 2006 |
| Format: | |
| Length: | 12 pages |
| Language: | English |
| Topic: | Information Management; People Management |
Email this Page |
|
| Print this Page |
|
Get Adobe Acrobat
|
|
| Find Related Reports | |