Learn about the key issues driving change in customer service. Read deployment case studies that show how an on-demand service and support application can help relieve the increasing pressure placed on service and support departments.
| Type: | Whitepaper |
| Posted: | December 21, 2006 |
| Format: | |
| Length: | 30 pages |
| Language: | English |
| Topic: | Information Management; People Management |
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