What happens when the demands of mobile field services tie to those of business assets...like real estate, public utility or IT infrastructure. Join IDC’s Mary Wardley, VP of CRM Applications for the latest trends on:
· Sophisticated mobile workforce requirements
· Evolving customer needs/opportunities
· Business Interconnectivity and “field force” analytics
· Architectural impacts and SOA
· How Businesses Living IN Change (BLINC) ™ can advance
Featuring:
Mary Wardley, VP CRM Applications Software, IDC
Judith Rothrock, CMO, Agresso North America
| Type: | Webcast |
| Posted: | November 6, 2007 |
| Format: | WMV |
| Length: | 00:30:00 |
| Language: | English |
| Topic: | Information Management; Software |
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