This whitepaper addresses Cultural Protocols and Language & Communication for running successful global, multi-lingual events. This whitepaper discusses the capabilities and benefits of multi-lingual UI products for online collaboration and learning, such as Centra 7 and the Centra Knowledge Center.

The world has become a small place. In today’s environment of international communication and advanced technologies, collaborating, meeting and learning online has taken off with great popularity. In some industries and geographies online collaboration technology is still a new concept that many users are just getting familiarized with. In addition to the novelty of using new technologies, most organizations conducting online trainings, collaborative meetings and web conferences experience an added complication: you can expect international attendees at your online events!

It’s difficult to lead online events with participants from many different countries and cultures. You often have to consider that some attendees are using a second language, and adjust your pacing and content design. You must also consider the cultural norms of your audience for communication and collaboration. Not all attendees and participants will be fluent or comfortable in the language in which the event is conducted, some might not even be able to find their way around a virtual classroom or online meeting room that is available in an English User Interface only.