People Management
IDGConnect People Management is your resource for the latest research on human resources, human capitol management, outsourcing, and other IT workforce news and technology.
Spotlight Reports
Symantec has developed a set of residency services designed to augment a customer’s existing IT ...
Whitepaper
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04.03.08
Latest Reports
Early Integration Testing Leads to SOA Success
by IONA Technologies The Value of Training: How Skill Level Affects IT Function
by Symantec Corporation
WHITEPAPER
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12.21.07
Leading IT organizations are adopting service-oriented architectures (SOA) and outsourcing IT development in order to get more out of current investments, ...
by IONA Technologies The Value of Training: How Skill Level Affects IT Function
WEBCAST
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06.21.07
Various factors impact IT performance including installed technologies, technical infrastructure, organizational methodologies and IT organizational skill. ...
by Symantec Corporation
The Seven Deadly Dangers of Outsourced Software Development
by Accelerance Workforce Optimization: a Business Process
by Witness Systems
WHITEPAPER
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05.29.07
Outsourcing your software development sounds like an ideal time and money saver, yet you may have heard of management horror stories, employee backlash ...
by Accelerance Workforce Optimization: a Business Process
WHITEPAPER
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03.22.07
Workforce optimization is more than technology, it's a methodology. Converging four key contact center functions - quality assurance, forecasting and ...
by Witness Systems
Voice of the Customer: Putting Consumers at the Forefront
by Witness Systems Collaboration Projects with SAP cProjects Success Story
by Caritor
WHITEPAPER
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03.22.07
Organizations have recorded customer interactions for the past 30 years, but the focus has primarily been on the actions and enablement of their agents ...
by Witness Systems Collaboration Projects with SAP cProjects Success Story
CASE-STUDY
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02.01.07
The biggest reason for the failure of collaboration and knowledge-based solutions is the perceived (non-) usability of the software among its target users. ...
by Caritor
Banking Success Story
by Caritor Application Management Success Story
by Caritor
CASE-STUDY
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02.01.07
Caritor partnered with our Customer to develop a web-based Commercial Card Expense Reporting System and deployed the system for the Wholesale Internet ...
by Caritor Application Management Success Story
CASE-STUDY
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02.01.07
Caritor conducted a comprehensive application portfolio rationalization exercise by studying the rating and billing processes. Applications were analyzed ...
by Caritor
Testing & Validation Success Story
by Caritor ROI on Test Automation - A Simple Yet Powerful Approach
by Caritor
CASE-STUDY
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02.01.07
Caritor proposed a solution, which involved automating the execution of monthly release testing. As part of the “automation of monthly release ...
by Caritor ROI on Test Automation - A Simple Yet Powerful Approach
WHITEPAPER
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02.01.07
Complexities of today's software require robust strategies for achieving enhanced speed of test execution at a lower cost. Test Automation enables ...
by Caritor
