Education/Training/Development
Spotlight Reports
The road to a highly automated data center is a long one—complete with IT infrastructure and management ...
Webcast
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04.04.08
Symantec has developed a set of residency services designed to augment a customer’s existing IT ...
Whitepaper
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04.03.08
Are you positive it was YOUR employee who just accessed your network resources? In today’s world, ...
Whitepaper
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03.21.08
Businesses need to connect processes, people, and information both within the organization and across ...
Whitepaper
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09.27.07
Is your company looking for a world class VoIP communications solution that will meet all of your business ...
Webcast
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02.05.08
There’s nothing worse than a slow application. It erodes employee productivity and customer credibility ...
Webcast
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03.10.08
Latest Reports
The Value of Training: How Skill Level Affects IT Function
by Symantec Corporation Workforce Optimization: a Business Process
by Witness Systems
WEBCAST
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06.21.07
Various factors impact IT performance including installed technologies, technical infrastructure, organizational methodologies and IT organizational skill. ...
by Symantec Corporation Workforce Optimization: a Business Process
WHITEPAPER
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03.22.07
Workforce optimization is more than technology, it's a methodology. Converging four key contact center functions - quality assurance, forecasting and ...
by Witness Systems
Supporting Operational Agility Through A New Generation of Learning Technologies
by Accenture
WHITEPAPER
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09.10.06
As the pace of change increases, many organizations in both the public and private sectors have recognized an urgent need to achieve greater operational ...
by Accenture
