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Outsourcing


Spotlight Reports
The road to a highly automated data center is a long one—complete with IT infrastructure and management ...
Webcast
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04.04.08
Symantec has developed a set of residency services designed to augment a customer’s existing IT ...
Whitepaper
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04.03.08
Are you positive it was YOUR employee who just accessed your network resources? In today’s world, ...
Whitepaper
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03.21.08
Businesses need to connect processes, people, and information both within the organization and across ...
Whitepaper
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09.27.07
Is your company looking for a world class VoIP communications solution that will meet all of your business ...
Webcast
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 | 
02.05.08
There’s nothing worse than a slow application. It erodes employee productivity and customer credibility ...
Webcast
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03.10.08

Latest Reports

Early Integration Testing Leads to SOA Success
WHITEPAPER
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12.21.07

Leading IT organizations are adopting service-oriented architectures (SOA) and outsourcing IT development in order to get more out of current investments, ...

by IONA Technologies
The Seven Deadly Dangers of Outsourced Software Development
WHITEPAPER
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05.29.07

Outsourcing your software development sounds like an ideal time and money saver, yet you may have heard of management horror stories, employee backlash ...

by Accelerance


Collaboration Projects with SAP cProjects Success Story
CASE-STUDY
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02.01.07

The biggest reason for the failure of collaboration and knowledge-based solutions is the perceived (non-) usability of the software among its target users. ...

by Caritor
Banking Success Story
CASE-STUDY
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02.01.07

Caritor partnered with our Customer to develop a web-based Commercial Card Expense Reporting System and deployed the system for the Wholesale Internet ...

by Caritor


Application Management Success Story
CASE-STUDY
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02.01.07

Caritor conducted a comprehensive application portfolio rationalization exercise by studying the rating and billing processes. Applications were analyzed ...

by Caritor
Testing & Validation Success Story
CASE-STUDY
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02.01.07

Caritor proposed a solution, which involved automating the execution of monthly release testing.  As part of the “automation of monthly release ...

by Caritor


ROI on Test Automation - A Simple Yet Powerful Approach
WHITEPAPER
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02.01.07

Complexities of today's software require robust strategies for achieving enhanced speed of test execution at a lower cost.  Test Automation enables ...

by Caritor
Independent Software Testing
WHITEPAPER
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01.31.07

Software complexity, size, time to market and user sophistication have led to development of software testing as an independent discipline.  This ...

by Caritor


Improving the Value of Self-Service with On-Demand Service and Support Solutions
WHITEPAPER
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12.21.06

Discover the keys to creating great customer self-service experiences. Find out how salesforce.com customer Enterasys achieved a 92 percent customer satisfaction ...

by Salesforce.com
On Demand Service and Support: A Datamonitor Whitepaper
WHITEPAPER
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12.21.06

Learn about the key issues driving change in customer service. Read deployment case studies that show how an on-demand service and support application ...

by Salesforce.com


More Reports »




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