Web Development
Spotlight Reports
In the old days, there were white hat hackers who put their skills to use helping organizations understand ...
Whitepaper
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06.12.08
iPhones are a disarming reality of today’s wireless wars – especially considering the growing ...
Webcast
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07.10.08
In recent years many organizations have found their sales processes have become more challenging while ...
Whitepaper
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10.05.07
Join Oracle for a live Webcast "Realizing Business Benefit Through CRM Industry Best Practices"
...
Webcast
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07.02.08
People are quickly realizing that deploying Vista is different from deploying Windows XP. Microsoft
Whitepaper
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02.15.08
ASG’s BSM solution, Business Service Platform™ (BSP™) is changing the way organizations ...
Whitepaper
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01.23.08
Latest Reports
No More Guesswork: A Better Way to Measure, Understand and Improve the Online Customer Experience
by Gomez Service Level Agreements and Management: Putting Real-World Management in SLM and Next Steps in SLA
by Gomez
WHITEPAPER
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07.21.08
A new approach to understanding the online customer experience is now available. Utilizing a method that monitors the user experience from inside the ...
by Gomez Service Level Agreements and Management: Putting Real-World Management in SLM and Next Steps in SLA
WHITEPAPER
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07.20.08
While more managers recognize the importance of service-level agreements in defining acceptable levels of IT service, leading organizations are taking ...
by Gomez
The Reality of Load Testing
by Gomez The 9 Noble Truths of Customer Experience
by Gomez
WHITEPAPER
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07.20.08
What happens when 50, 100, 1,000 or 5,000 real-world users hit a new site at once, initiating real transactions from real machines in real homes and offices ...
by Gomez The 9 Noble Truths of Customer Experience
WHITEPAPER
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07.20.08
Everyone involved in Web application development – from executives defining objectives to operations people responsible for daily maintenance – ...
by Gomez
Managing User Experience and the Organization
by Gomez 10 Performance Management Best Practices
by Gomez
WHITEPAPER
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07.20.08
New end-user requirements present the need for an integrated platform of tools to painlessly support those tasked with designing, developing and deploying ...
by Gomez 10 Performance Management Best Practices
WHITEPAPER
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07.20.08
Internet performance leaders expect the same superior performance of their online channel as they do of their call center or in-store channels. They go ...
by Gomez
