Join us in welcoming guest speaker IDC senior analyst Frederick Broussard and Tripwire vice president Mark Gaydos as they discuss the key issues of configuration management and compliance, and their role in providing exceptional IT service and system availability.

Increasingly, IT departments are regarded as service providers to end users. This means that IT manager must view hardware, software and IT activity with an end objective of ensuring exceptional service. For IT organizations, this means adopting best practices to ensure system availability, prevent disruptions, and meet compliance. To accomplish this, strong operational processes are required to support change management.

Discover in this webcast:

• How strong change management processes can lower costs, reduce risks and improve service.
  
• Why automating the documentation of configuration items is important for meeting compliance and ensuring the CMDB is accurate.
  
• Why configuration audit and control is the first step in improving practices and ensuring exceptional levels of service.

Register now for this webcast with IDC analyst Fred Broussard and Tripwire vice president Mark Gaydos to learn how your organization can leverage configuration management to meet compliance, enhance security, and improve operational efficiencies.