The concept of the "paperless office" is becoming increasingly popular, with many vendors offering Enterprise Content Management (ECM) software.  Softheon has built ECM as the foundation of our Process Optimization Framework, with the understanding that even straightforward corporate initiatives to eliminate dependence on paper inevitably evolve beyond imaging to richer and more complex programs of process optimization. Softheon is uniquely capable of working with a health plan just starting the evolution to a paperless office, beginning with managing your content, all the way to automating your processes.