Harry Hare (Kenya) - Mobile Applications Development

From mobile banking, SMS chatting to stock market updates and sharing photos through mobile phones, the catalogue of mobile applications in Africa seems to be growing...

Gopinath Kn (India) - Indian Wireless Security Posture:...

Wireless has already made its presence felt in major Indian metros, enterprises, educational institutions, homes and even, government. Increased productivity, unlicensed...

Christopher L. Olsen (US) - The Who, What, Where, When and...

We all know that information is the ultimate asset. It’s also the largest and most challenging area of risk to organizations these days. Data ranges from being proprietary...

Leonardo Mattiazzi (Brazil) - The Truth about Nearshore...

For companies in the U.S, there are numerous benefits of outsourcing to Brazil, rather than countries further afield such as India. Leonardo Mattiazzi, VP of International...

Moutasem Zakkar (UAE) - IT Projects - A Look Beyond the...

Project Management isn’t just about technology. The personalities and people involved are critical too. IT Consultant Moutasem Zakkar, from the UAE, addresses the...

Simon Burke (Australia) - Customer Contact Queued in the...

The contact cloud provides the connection tools to communicate with customers via voice, email and SMS using a true cloud-based or virtualisation technology and...

OPEN SOURCE

Hao Wang (China) - Two Sides of Open Source Licensing

Every coin has two sides. This is certainly true for the case of open source licensing restrictions... discover one IT professional’s thoughts on the subject.

GREEN BUSINESS

Richard Casselberry (US) - The Real Cost of Green IT

There sure are a lot of vendors selling “Green” solutions now. But many of these solutions don’t really make sense once you start peeling back the onion so to speak....

Harry Hare (Kenya) - Forget e-Government Let’s Embrace m-Government...

With mobile device penetration hugely outstripping computer penetration and the increased uptake of mobile Internet in the region, mobile services are quickly emerging...

Louis Nauges (France) - State of the Cloud / SaaS markets...

Cloud Computing is big global news. But it is particularly pertinent here in France where two events illustrate the pioneering role of some of the largest French...

Dave Paulding (UK) - The Best Way to Run a Contact Centre...

When a customer needs to contact a company or a government body, the over-riding demand is that the query should be answered fully, accurately and promptly. The...

Gabriel Cogo (Brazil) - Cloud computing Brazil

The biggest challenge for a CIO who wants to use cloud computing is actually changing the culture in the company. It may sound easy. But in fact, it’s the hardest...

Glenn Hughes (UAE) - Challenges of Service Management in...

The rapid growth in UAE Service management, at least until recent times, saw lots of companies offering IT services. But while any company wanting to adopt best...

CLOUD COMPUTING MANAGEMENT

Alan Tran (Australia) - The Impact of Cloud Computing on...

My name is Alan Tran and I run a small IT business in Melbourne. Cloud computing is definitely the new phenomenon in today's IT world. It promises to help businesses...

Andy Huckridge (US) - Visibility into 4G Networks

This summer, two major trends are coming together at the same time: ratification by the IEEE of 40 and 100-Gigabits per second (Gbps) Ethernet speeds and the emergence...

INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY (ITIL)

Jim Spooner (UK) - How to Integrate Virtualisation into...

Many organisations invest in developing an Information Technology Infrastructure Library (ITIL) framework so they can have consistent IT operations and offer the...

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About Martin

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Martin Veitch is editorial director of IDG Connect.He has spent over 20 years writing about technology and business. He has interviewed Steve Ballmer, Michael Dell, Marc Benioff and many other luminaries of the tech sector and has held senior roles at publications including CIO, ZDnet and IT Week.

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