Help Desk Management

Recruit and Build the Right Team for Your Service Desk

Provided by Citrix Online

Category Help Desk Management

Type White Paper

Length 11

Publish Date February 01 2011

Date posted July 13 2012

Overview

Your people are your most valuable asset. "To build the right team of people for your service desk, you need a comprehensive and pragmatic recruitment process."  This new Service Desk Institute white paper explores strategies for recognizing the best candidates for your service desk dream team and how to keep staff motivated and engaged.

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