Category Customer Service
Type Webinar
Length 01:02:30
Publish Date July 27 2012
Date posted July 29 2012
It is imperative in today's economy to not only gain customers but to keep them. Without the right set of tools and measurements, however, this can be a daunting task.
Watch this on-demand webinar with Jill Griffin, author of Customer Loyalty, as she delves into practical tools you can use to measurably improve the satisfaction and brand attachment of high-value customers.
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Thanks Declan, They seem to have gone up again since. NetSuite $6.9bn. Workday $11.4bn, Salesforce $27.1bn.
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