Customer Service

The Perfect Storm: When C-SAT Goals and Efficiency Targets Collide

Provided by Citrix Online

Category Customer Service

Type White Paper

Length 7

Publish Date October 13 2011

Date posted July 29 2012


A support team should be more than the sum of its parts. But how do you build a cohesive team out of contrasting (and sometimes conflicting) personalities?

View this short white paper to understand the impact of personality on team building and how to leverage individual strengths to create a cohesive support team.



Most Recent Comments


Should we donate our health data the same way we donate organs?