Customer Service

Thought Leadership Series: Hiring, Leading and Teamwork in the Support Center

Provided by Citrix Online

Category Customer Service

Type White Paper

Length 3

Publish Date October 04 2011

Date posted July 29 2012

Overview

A support team should be more than the sum of its parts. But how do you build a cohesive team out of contrasting (and sometimes conflicting) personalities?

View this SupportIndustry.com short white paper to understand the impact of personality on team building and how to leverage individual strengths to create a cohesive support team.

 

Recommended for You

phil-muncaster

Why does China spot security vulnerabilities quicker than the US?

Phil Muncaster reports on China and beyond

silhouette

Everything you need to know about... Blockchain

IDG Connect tackles the tech stories that matter to you

kathryn-cave

What will be the single biggest security threat of 2018?

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Will Kotlin overtake Java as the most popular Android programming language in 2018?