A staggering number of end user problems are not detected with current IT infrastructures, and the first time we hear about them is when the user calls the help desk. To Understand why standard APM technology is simply not capable of sufficiently addressing End User Experience management challenges, this white paper from Aternity reviews the top 10 myths associated with EUE Management technologies- and debunks them.
Phil Muncaster reports on China and beyond
Jon Collins’ in-depth look at tech and society
Kathryn Cave looks at the big trends in tech