A staggering number of end user problems are not detected with current IT infrastructures, and the first time we hear about them is when the user calls the help desk. To Understand why standard APM technology is simply not capable of sufficiently addressing End User Experience management challenges, this white paper from Aternity reviews the top 10 myths associated with EUE Management technologies- and debunks them.
Kathryn Cave looks at the big trends in tech
Rupert Goodwins’ unique angle on tech change
Phil Muncaster reports on China and beyond