Customer Experience Management (CEM)

Five Tips For Improving Customer Experience – Starting With The Support Desk

Provided by LogMeIn

Category Customer Experience Management (CEM)

Type White Paper

Length 4

Publish Date July 09 2012

Date posted January 29 2014

Overview

The need to achieve more for less has also affected the customer experience, with companies under increasing pressure to find new ways to differentiate their services and reduce customer churn. So where do you start? This white paper offers 5 key tips that will let you do more with less without sacrificing on support quality or end-user satisfaction.

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