CRM Services

How to Select the Right Remote Support Tool: A practical guide for the support desk owner

Provided by LogMeIn

Category CRM Services

Type White Paper

Length 6

Publish Date December 18 2013

Date posted January 29 2014

Overview

Today’s customer support and IT service organizations are charged with supporting ever-more complex environments, and to meet demand service organizations are turning to remote support solutions. But as these remote support systems grow in sophistication, it becomes challenging to evaluate available choices. This white paper from LogMeIn acts as a buyer’s guide for support desk owners, describing what to look for in the right remote support tool for your organization.

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