Business Service Management (BSM)

Manage IT services efficiently. Serve business effectively.

Provided by HP Software

Category Business Service Management (BSM)

Type White Paper

Length 8

Publish Date March 05 2013

Date posted February 03 2014

Overview

Aiming to manage your IT services efficiently and serve the business more effectively? Adapting to a constantly changing IT environment—while also meeting the needs of business and end users— requires a new approach to managing operations. The methodology that has emerged to fill this vacuum is called business service management (BSM). BSM focuses on connecting services to the underlying IT infrastructure regardless of provider, addressing issues before they impact business, improving overall service quality, and providing better visibility into onsite and cloud services. Read the white paper on business service management principles that speed your business operations today.

Recommended for You

phil-muncaster

Why does China spot security vulnerabilities quicker than the US?

Phil Muncaster reports on China and beyond

silhouette

Everything you need to know about... Blockchain

IDG Connect tackles the tech stories that matter to you

kathryn-cave

What will be the single biggest security threat of 2018?

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

If it were legal, would your organization hack back?