IT Service Management (ITSM)

Turn data into knowledge - Social collaboration empowers a more intelligent service desk

Provided by HP Software

Category IT Service Management (ITSM)

Type White Paper

Length 8

Publish Date June 03 2014

Date posted August 05 2014

Overview

The proliferation of information created by IT end-users themselves creates the opportunity to mine user-generated information and create actionable insights for business. HP Service Anywhere delivers in three key areas to better connect business and IT into one conversation and make valuable user-generated information available to IT that, in turn, can become knowledge available to both IT and users to solve problems faster and avoid new related tickets.

HP is the sponsor of this material. By submitting your information you agree to be contacted by HP on topics of interest. Before deciding please review HP’s privacy statement.

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