Enterprise Content Management

Customers, Knowledge, Savings: Three ECM Trends Driving Smarter Enterprises

Provided by IBM

Category Enterprise Content Management

Type E-Book

Length 13

Publish Date August 05 2014

Date posted August 19 2014

Overview

The convergence of recent presentations, along with recent ECM case studies, creates a fresh conversation about how to derive new value out of enterprise information. The eBook outlines three key benefits of ECM: improving the customer experience, empowering knowledge workers and reducing operational costs.

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