Managed Services

How to Build a Service Management Hub for Digital Service Innovation

Provided by BMC Software

Category Managed Services

Type White Paper

Length 6

Publish Date October 20 2014

Date posted March 16 2015

Overview

A hub for digital service innovation across internal, external, corporate, and IT services is not only reasonable and achievable, but essential in today’s business environment. It’s time to shed the baggage of fragmented operations and processes, and embrace new expectations for a modern, innovative service hub that empowers business and IT users. This paper explores five considerations for building a successful services hub: capabilities, integrations, visibility, the platform, and the partner.

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