Customer Experience Management (CEM)

Insider: Quarterly insight into customer engagement strategies

Provided by LogMeIn

Category Customer Experience Management (CEM)

Type E-Book

Length 8

Publish Date March 19 2014

Date posted April 21 2015


This e-Book from LogMeIn provides information on a range of subject around customer engagement, includes articles on Live Chat support, the science of eCommerce and alternative customer communication channels

Recommended for You


US ‘hacking back’ law could create a cyber wild west of vigilantism

Dan Swinhoe casts a critical eye on the future


A c-suite guide to blockchain 2018

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.


Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.



If it were legal, would your organization hack back?