Mobile Communications

Mobile Customer Care: It's More than Hype

Provided by LogMeIn

Category Mobile Communications

Type Analyst Report

Length 8

Publish Date April 04 2014

Date posted April 21 2015

Overview

The customer / company relationships stand in the midst of the mobile revolution. The growing consumer adoption and use of mobile devices means that customers are increasingly incorporating mobile as part of their interactions with businesses. However, are businesses ready for this change in customer behavior? This report will illustrate the business value of deploying a mobile customer care program and will highlight several activities that help Best-in-Class firms maximize their results through effective use of mobile customer care.

Recommended for You

dan2

Programming languages to avoid learning in 2018

Dan Swinhoe casts a critical eye on the future

kathryn-cave

A c-suite guide to blockchain 2018

Kathryn Cave looks at the big trends in global tech

Most Recent Comments

Our Case Studies

IDG Connect delivers full creative solutions to meet all your demand generatlon needs. These cover the full scope of options, from customized content and lead delivery through to fully integrated campaigns.

images

Our Marketing Research

Our in-house analyst and editorial team create a range of insights for the global marketing community. These look at IT buying preferences, the latest soclal media trends and other zeitgeist topics.

images

Poll

Should the government regulate Artificial Intelligence?