A Solution as Unique as Your Business…
Helpdesk solutions need to be as unique as your business. Customization, e-mail integration, flexible reporting, asset management, and workflow automation are just some of the capabilities that set Help Desk Authority apart from the rest. By providing a modular approach to helpdesk operation, Help Desk Authority provides flexibility to automate business processes so you can improve employee/customer satisfaction, increase overall productivity and reduce helpdesk and IT costs. Whether your helpdesk needs are basic, such as improving your ticket tracking system and gaining control of your assets, or more complex, such as giving end-users self-service capabilities and remotely managing PCs, Help Desk Authority can help you understand your environment, improve service levels and tailor your solution.
File Size: 186 MB
Terms of Trial License: 30 day free trial download