Customer Service

SEAP Partner Success Case_McDonalds

Provided by Samsung

Category Customer Service

Type Analyst Report

Length 2

Publish Date November 07 2014

Date posted June 24 2015


McDonald’s needed new digital services to foster brand loyalty, and satisfy their current customers while attracting new market segments. This case study reveals how the Weblib solution helped McDonald’s provide new services and entertainment with approximately 600 customer-facing Samsung GALAXY tablets in McDonald’s QSRs worldwide.

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