IT Service Management (ITSM)

Why True Saas ITSM Beats On- Premise and Hybrid Delivery Options

Provided by Vivantio

Category IT Service Management (ITSM)

Type White Paper

Length 8

Publish Date June 24 2015

Date posted June 25 2015

Overview

The software-as-a-service (SaaS) vs. on-premise delivery debate has raged on since SaaS solutions were first introduced. But as SaaS continues to gain popularity in the enterprise space and more vendors throw around the “SaaS” designation, it’s important to recognize the merits of true SaaS and its advantage over both on-premise and this relatively new ‘hybrid’ approach, even big players pass the latter off as top-of-the-line.

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