Customer Experience Management (CEM)

The Connected Shopper

Provided by Zebra

Category Customer Experience Management (CEM)

Type White Paper

Length 18

Publish Date May 12 2015

Date posted July 10 2015

Overview

The value of the physical store is continuously in peril. The rise of online shopping was predicted to make it obsolete but customers still like to receive personal service. So are retailers delivering on these expectations? Read this report by IDG Connect on behalf of Zebra Technologies to learn how European retailers are appealing to the connected customer.

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